Local Help

1-440-247-4998

Opening Time

9 AM - 5 PM, M-F

Testimonials

Average Rating: 5 stars (based on 43 ratings)

Team was very responsive…

…and provided high quality and timely service

Dan B.

Al is client-centric and focuses on the success of his clients

Al is client-centric and focuses on the success of his clients.

Amazing Website You Created!

I am grateful for the amazing website you created!

Robbie Grodin

Professional and Prompt Service

I want to thank you for your professional and prompt service

Bruce J. Waller

Very helpful

Al Harlow was very good at listening to what I was looking for and helping me get started with a WordPress webpage. He had a lot of good hints and tricks to use that really helped me jump way ahead for setting up my webpage. He also helped me understand how to get my domain… Read more “Very helpful”

Fantastic Web Site!

Al created a professional intuitive web site designed to capture potential clients faster, and gave us a more modern and effective marketing strategy.

Renewed my faith in web hosting

I would highly recommend them -especially for small businesses

Sandra Bontempo

Highly recommend. Quick response, knowledgeable, and willing to help.

Highly recommend. Quick response, knowledgeable, and willing to help.

Kevin M.

Saved me a lot of money and fixed everything correctly

I am lucky to have such a great resource a 5-minute walk from my house. I unequivocally recommend Click.

Alex Hamerstone

Always Great Service

Always Great Service

Peggy Martines

Keep up the GREAT work

As always, my experiences with Click-IT have been and continue to be beyond my expectations.

B Waller

Very knowledgeable and really trouble shoot extremely well

My experience with Click it computer service business was a very good one. I have used their services in the past and was pleased as well. In the most recent case, I purchased a new laptop from them which in the short time I have had it, I’m quite happy. The staff are very knowledgeable… Read more “Very knowledgeable and really trouble shoot extremely well”

Sherry Ulrich

Great Service

One little click caused my computer to be hacked. A quick trip to Click IT solved all of my problems. The team at Click IT explained my problem to me, solved it, and installed a program to prevent future mishaps. Both Click IT employees who worked with me were very professional and took time to… Read more “Great Service”

Terrrence Rounds

Excellent, Knowledgeable

Found Click IT by chance driving by offices on Main St, Chagrin Falls. Christopher understood quickly what I needed done; Set up new MacBook and scanner/printer, diagnosed Desktop Mac (old) and transferred all data to new MacBook and also.. updated & installed needed software. Thanks to Click IT, I was up and running smoothly without… Read more “Excellent, Knowledgeable”

Kristin P. Demetriou

So professional and great customer service

My pc had a bug in it and wasn’t allowing me to access any of my normal websites. Being a small business owner that works from home, my computer is extremely important to my business day. I brought it to them in Chagrin Falls and was called 2 hours later that it was all set!… Read more “So professional and great customer service”

Tracy R.

Fast & Professional, WE APPRECIATE THAT !!

Fast & Professional, WE APPRECIATE THAT !!

Bob Ritchie

Very knowledgable and helpful

Later, I searched for that exact computer and found that the price he got for me was the very best.

M Heydorn

Very responsive and seem to care about taking care of my problems

I just wanted you to know that I really like the staff at Click IT. They actually communicate with me – even making eye contact! – and are very responsive and seem to care about taking care of my problems. That’s a great combination!

Kathy L.

Great service and support

That is greatly appreciated. You have always provided us with great service and support and we mention it frequently to customers and colleagues.

John Weddle

My experience was very pleasant

This repair service was very professional. For a first time customer, my experience was very pleasant. Issues were addressed and the problems appear to have been solved. Bottom line, I would try them again should one of our computers need servicing. Submitted at Thumbtack

Gregory P.

VERY knowledgeable, very pleasant

Creston is really a born teacher: VERY knowledgeable, very pleasant, well spoken, on time, completed all tasks and explained procedures to a novice with no eye rolling. Highly recommend for any and all computer work. Submitted at Thumbtack

Peggy M.

Quick, courteous and affordable

Submitted at Thumbtack

Ben H.

We would definitely go back to them

Click IT did a great job fixing our computer, and they were very helpful explaining the issues. We would definitely go back to them with future computer needs. Thank you! Submitted at Thumbtack

Christen H.

Great guys to work with and their services are very reasonable

We have used services from them for several years. They have been able to “resurrect” several of our computers. Their managed anti-virus program has saved us from numerous Internet attacks. This is the best program for computer safety. These are really great guys to work with and their services are very reasonable.

Lloyd K.

They retrieved the memory and got my laptop up and running smoothly again

A while back, I saw the company ad in the Chamber Newsletter and noted this new computer repair shop in town. So, when I needed help, I turned to Al and the folks at Click IT. It’s right in the Village with easy parking and fabulous service. The guys took the time to diagnose my… Read more “They retrieved the memory and got my laptop up and running smoothly again”

Michael H.

I'm sure I could not have gotten such quick turn-around from any other company

My daughter dropped her computer the night before she was leaving for college. I brought the computer in first thing the next morning. Within the day, the hard drive was replaced and the computer operating system was restored. I’m sure I could not have gotten such quick turn-around from any other company. My daughter left… Read more “I'm sure I could not have gotten such quick turn-around from any other company”

Gary M.

We completely rely on Click IT

We completely rely on Click IT

We couldn't do I-T without Click IT! Thank you for your great work

We couldn’t do I-T without Click IT!

Theresa Manley

A good group of highly skilled techs

A good group of highly skilled techs

Rob G.

All the lost data was recovered

All the lost data was recovered

Lee M.

Would definately use them again

Fixed it in a very timely manner

Diagnosed the problem and fixed it in a very timely manner

The service was very good. The guys  were very perfessional, polite and explained everything. I was very pleased. I had been told by another company that the computer was done. It was not that old and so I took it there for a second opinion. They diagnosed the problem and fixed it in a very… Read more “Diagnosed the problem and fixed it in a very timely manner”

Sandy L.

Company has always been responsive to issues and questions

Company has always been responsive to issues and questions

Bob C.

They are personable

Pretty good value, because I’m an end user, and I’m really not too proficient

Carol F.

They solved the problem

They started off mostly doing corporate stuff. Then they opened a shop for consumers. They opened a whole new place down the street from where they had been. One of the cool things about them is that they develop their own computer security system that doesn’t address viruses by putting in lists of bad viruses… Read more “They solved the problem”

Thomas Q.

I was very happy with them

They went out of their way to do a great job.  I was very happy with them.  They spent more time to make sure everything was good on my computer.  They ended up having to do some follow up on a separate occasion.  They did that for free.  I was still having a problem and… Read more “I was very happy with them”

STEVE & PAT K.

Would go back to them in an instant

I dropped off the computers at their repair center in the Chagrin Falls Village. The guys were great and let me know upfront what to expect. They called the same day with the cost and the computers were ready to pick up the next day. I like working with local companies and would go back… Read more “Would go back to them in an instant”

Ann A.
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