Over 2,000 Satisfied Customers Since 2012!

Our customers' testimonials to our work is a reflection of our mission here at Click IT. We strive to provide quality service in a timely manner. We understand how frustrating it can be when technology fails to work the way we want it to. Through the use of our unique skill sets and specialized diagnostic tools, we can take the stress off your shoulders and help you find the best solution to your problems. We pride ourselves in being one of the best computer IT services in Northeast Ohio, but don't just take our word for it! Go ahead and check out our customers' testimonials about us or see what services we can provide for you!

Contact us today!

Average Rating: 5 stars (based on 44 ratings)

Would go back to them in an instant

I dropped off the computers at their repair center in the Chagrin Falls Village. The guys were great and let me know upfront what to expect. They called the same day with the cost and the computers were ready to pick up the next day. I like working with local companies and would go back

Ann A.

I was very happy with them


They solved the problem

Thomas Q.

They are personable

Pretty good value, because I’m an end user, and I’m really not too proficient

Carol F.

Company has always been responsive to issues and questions

Company has always been responsive to issues and questions

Bob C.

Diagnosed the problem and fixed it in a very timely manner

The service was very good. The guys  were very perfessional, polite and explained everything. I was very pleased. I had been told by another company that the computer was done. It was not that old and so I took it there for a second opinion. They diagnosed the problem and fixed it in a very

Sandy L.

Would definately use them again

Fixed it in a very timely manner

All the lost data was recovered

All the lost data was recovered

Lee M.

A good group of highly skilled techs

A good group of highly skilled techs

Rob G.

We couldn’t do I-T without Click IT! Thank you for your great work

Theresa Manley

Click IT built our domain and now we're 'VIRTUAL'!

Kathy Lyle

We completely rely on Click IT

We completely rely on Click IT


Prompt, responsive, smart…They're crushing it.

Alex Gertsburg

I was just impressed at what a smooth system they have!

SO user friendly and very quick


I'm sure I could not have gotten such quick turn-around from any other company

Gary M.

They retrieved the memory and got my laptop up and running smoothly again

Michael H.

Great guys to work with and their services are very reasonable

Lloyd K.

We would definitely go back to them

Christen H.

Quick, courteous and affordable

Ben H.

VERY knowledgeable, very pleasant

Peggy M.

My experience was very pleasant

Gregory P.

Great service and support

John Weddle

Very responsive and seem to care about taking care of my problems

Kathy L.

Very knowledgable and helpful

Later, I searched for that exact computer and found that the price he got for me was the very best.

M Heydorn

Fast & Professional, WE APPRECIATE THAT !!

Fast & Professional, WE APPRECIATE THAT !

Bob Ritchie

So professional and great customer service

Tracy R.

Excellent, Knowledgeable

Kristin P. Demetriou

Great Service

Terrrence Rounds

Very knowledgeable and really trouble shoot extremely well

Sherry Ulrich

Computer repair that was exceptionally well done

I am very pleased!

F Freer

Keep up the GREAT work

As always, my experiences with Click-IT have been and continue to be beyond my expectations.

B Waller

Always Great Service

Always Great Service

Peggy Martines

Saved me a lot of money and fixed everything correctly

I am lucky to have such a great resource a 5-minute walk from my house. I unequivocally recommend Click.

Alex Hamerstone

Highly recommend. Quick response, knowledgeable, and willing to help.

Highly recommend. Quick response, knowledgeable, and willing to help.

Kevin M.

Renewed my faith in web hosting

I would highly recommend them -especially for small businesses

Sandra Bontempo

Al was personable, funny, knowledgeable, and innovative in his approach to teaching us

Thanks for empowering us by sharing your expertise!

Kevin Drye

Fantastic Web Site!

Al created a professional intuitive web site designed to capture potential clients faster, and gave us a more modern and effective marketing strategy.

John Mazur

Very helpful

Al Harlow was very good at listening to what I was looking for and helping me get started with a WordPress webpage. He had a lot of good hints and tricks to use that really helped me jump way ahead for setting up my webpage. He also helped me understand how to get my domain

Debi Piccus

Professional and Prompt Service

I want to thank you for your professional and prompt service.

Bruce J. Waller

Amazing Website You Created!

I am grateful for the amazing website you created!

Robbie Grodin

Al is client-centric and focuses on the success of his clients

Al is client-centric and focuses on the success of his clients.

Phil W. Eide

Team was very responsive…

…and provided high quality and timely service

Dan B.

Talk about customer satisfaction!

He’s helping me fix an issue with someone spoofing my email.

Mike Lange

Click IT Logo