That is greatly appreciated. You have always provided us with great service and support and we mention it frequently to customers and colleagues.

Fixed it in a very timely manner

We couldn’t do I-T without Click IT!

Al is client-centric and focuses on the success of his clients.

We completely rely on Click IT

Found Click IT by chance driving by offices on Main St, Chagrin Falls. Christopher understood quickly what I needed done; Set up new MacBook and scanner/printer, diagnosed Desktop Mac (old) and transferred all data to… Read more “Excellent, Knowledgeable”

All the lost data was recovered

Fast & Professional, WE APPRECIATE THAT !!

Company has always been responsive to issues and questions

Submitted at Thumbtack

My daughter dropped her computer the night before she was leaving for college. I brought the computer in first thing the next morning. Within the day, the hard drive was replaced and the computer operating… Read more “I’m sure I could not have gotten such quick turn-around from any other company”

SO user friendly and very quick

I would highly recommend them -especially for small businesses

Highly recommend. Quick response, knowledgeable, and willing to help.

Always Great Service

I am grateful for the amazing website you created!

Creston is really a born teacher: VERY knowledgeable, very pleasant, well spoken, on time, completed all tasks and explained procedures to a novice with no eye rolling. Highly recommend for any and all computer work. Submitted… Read more “VERY knowledgeable, very pleasant”

A while back, I saw the company ad in the Chamber Newsletter and noted this new computer repair shop in town. So, when I needed help, I turned to Al and the folks at Click… Read more “They retrieved the memory and got my laptop up and running smoothly again”

…and provided high quality and timely service

As always, my experiences with Click-IT have been and continue to be beyond my expectations.

Al Harlow was very good at listening to what I was looking for and helping me get started with a WordPress webpage. He had a lot of good hints and tricks to use that really… Read more “Very helpful”

The service was very good. The guys  were very perfessional, polite and explained everything. I was very pleased. I had been told by another company that the computer was done. It was not that old… Read more “Diagnosed the problem and fixed it in a very timely manner”

This repair service was very professional. For a first time customer, my experience was very pleasant. Issues were addressed and the problems appear to have been solved. Bottom line, I would try them again should… Read more “My experience was very pleasant”

They went out of their way to do a great job.  I was very happy with them.  They spent more time to make sure everything was good on my computer.  They ended up having to… Read more “I was very happy with them”

Later, I searched for that exact computer and found that the price he got for me was the very best.

They started off mostly doing corporate stuff. Then they opened a shop for consumers. They opened a whole new place down the street from where they had been. One of the cool things about them… Read more “They solved the problem”

My experience with Click it computer service business was a very good one. I have used their services in the past and was pleased as well. In the most recent case, I purchased a new… Read more “Very knowledgeable and really trouble shoot extremely well”

I just wanted you to know that I really like the staff at Click IT. They actually communicate with me – even making eye contact! – and are very responsive and seem to care about… Read more “Very responsive and seem to care about taking care of my problems”

One little click caused my computer to be hacked. A quick trip to Click IT solved all of my problems. The team at Click IT explained my problem to me, solved it, and installed a… Read more “Great Service”

I dropped off the computers at their repair center in the Chagrin Falls Village. The guys were great and let me know upfront what to expect. They called the same day with the cost and… Read more “Would go back to them in an instant”

Pretty good value, because I’m an end user, and I’m really not too proficient

I want to thank you for your professional and prompt service

I am very pleased!

Al created a professional intuitive web site designed to capture potential clients faster, and gave us a more modern and effective marketing strategy.

Thanks for empowering us by sharing your expertise!

My pc had a bug in it and wasn’t allowing me to access any of my normal websites. Being a small business owner that works from home, my computer is extremely important to my business… Read more “So professional and great customer service”

I am lucky to have such a great resource a 5-minute walk from my house. I unequivocally recommend Click.

Click IT did a great job fixing our computer, and they were very helpful explaining the issues. We would definitely go back to them with future computer needs. Thank you! Submitted at Thumbtack

A good group of highly skilled techs

We have used services from them for several years. They have been able to “resurrect” several of our computers. Their managed anti-virus program has saved us from numerous Internet attacks. This is the best program for computer… Read more “Great guys to work with and their services are very reasonable”