Most I-T services, including computer repairs, can be done that day or next day! No other local computer repair and I-T services company can offer this degree of speed.




In business on Main Street in Chagrin Falls since 2012, Click IT comprises of a group of certified and qualified geeks working daily on all aspects of the I-T field.




Specialist in helping small-sized business owners use advances in information technologies, typically only available to larger enterprises.

Call to speak with a Tech now!

(440) 247-4998

We always return calls within the hour no matter when you call.

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Our shop's counter is staffed by friendly technicians
Our shop’s counter is staffed by friendly technicians

Northeast Ohio’s most trusted name in computer services

Click IT has been in the business of helping people deal with technology challenges since 2012, and now manages hundreds of computers and networks. We sell computers, manage data, create websites, teach, repair and simply help people use technology efficiently and more effectively. Our expert technicians are fully trained and waiting to help you, whatever the issue. Our shop is located in Chagrin Falls, across from the BP, and is fully equipped to handle any issue quickly at a reasonable price. Call us immediately if and when you need computer help.

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  • WE REPAIR BROKEN DEVICES – while providing expert advice.
  • WE MAKE HOUSE CALLS – with fast turn-around, most systems can be repaired, or if we need to bring it back to our shop, many times we’re able to return it the same day, keeping you informed all the way.
  • NO CHARGE FOR PICK UP AND DELIVERY – Inside a 5 miles radius from our shop in Chagrin Falls Village, we don’t charge for pickup and delivery.
  • WE SUPPORT APPLE iOS – Using the latest diagnostic tools, we are equipped with diagnosing the problem and making your tablet or Mac repair happen.
  • WE MANAGE & SUPPORT BUSINESS NETWORKS AREAWIDE – with our systems administration knowledge and capabilities, we can provide complete coverage for all your company I-T needs. (Watch the video above about our Managed Services to learn more, or learn about our complete solution called Click IT Secure.)


Other Managed Hosting Services

Other Managed Hosting Services

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Data Backup and Recovery

Data Backup and Recovery

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 Broken Laptop Repair

Broken Laptop Repair

Laptops have become an inseparable part of our lives. We can now surf the web, log onto our social networking websites or just carry out leisure activities for hours on your…

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Managed Hosting Solutions

When your website, email or data security and performance are critical, you need a serious hosting provider. Our team of certified experts will monitor and manage your entire web presence so you can sleep at night. Click IT specializes in fully managed hosting solutions…

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Saved me a lot of money and fixed everything correctly

I am lucky to have such a great resource a 5-minute walk from my house. I unequivocally recommend Click.

Alex Hamerstone

We couldn’t do I-T without Click IT! Thank you for your great work

We couldn’t do I-T without Click IT!

Theresa Manley

They solved the problem

They started off mostly doing corporate stuff. Then they opened a shop for consumers. They opened a whole new place down the street from where they had been. One of the cool things about them… Read more “They solved the problem”

Thomas Q.

Click IT built our domain and now we’re ‘VIRTUAL’!

Kathy Lyle

Computer repair that was exceptionally well done

I am very pleased!

F Freer

Diagnosed the problem and fixed it in a very timely manner

The service was very good. The guys  were very perfessional, polite and explained everything. I was very pleased. I had been told by another company that the computer was done. It was not that old… Read more “Diagnosed the problem and fixed it in a very timely manner”

Sandy L.

Keep up the GREAT work

As always, my experiences with Click-IT have been and continue to be beyond my expectations.

B Waller

Professional and Prompt Service

I want to thank you for your professional and prompt service

Bruce J. Waller

All the lost data was recovered

All the lost data was recovered

Lee M.

Would go back to them in an instant

I dropped off the computers at their repair center in the Chagrin Falls Village. The guys were great and let me know upfront what to expect. They called the same day with the cost and… Read more “Would go back to them in an instant”

Ann A.

My experience was very pleasant

This repair service was very professional. For a first time customer, my experience was very pleasant. Issues were addressed and the problems appear to have been solved. Bottom line, I would try them again should… Read more “My experience was very pleasant”

Gregory P.

Very knowledgable and helpful

Later, I searched for that exact computer and found that the price he got for me was the very best.

M Heydorn

Quick, courteous and affordable

Submitted at Thumbtack

Ben H.

Prompt, responsive, smart…They’re crushing it.

Alex Gertsburg

I was very happy with them

They went out of their way to do a great job.  I was very happy with them.  They spent more time to make sure everything was good on my computer.  They ended up having to… Read more “I was very happy with them”


VERY knowledgeable, very pleasant

Creston is really a born teacher: VERY knowledgeable, very pleasant, well spoken, on time, completed all tasks and explained procedures to a novice with no eye rolling. Highly recommend for any and all computer work. Submitted… Read more “VERY knowledgeable, very pleasant”

Peggy M.

Team was very responsive…

…and provided high quality and timely service

Dan B.

Great guys to work with and their services are very reasonable

We have used services from them for several years. They have been able to “resurrect” several of our computers. Their managed anti-virus program has saved us from numerous Internet attacks. This is the best program for computer… Read more “Great guys to work with and their services are very reasonable”

Lloyd K.

Great service and support

That is greatly appreciated. You have always provided us with great service and support and we mention it frequently to customers and colleagues.

John Weddle

Renewed my faith in web hosting

I would highly recommend them -especially for small businesses

Sandra Bontempo

Fast & Professional, WE APPRECIATE THAT !!

Fast & Professional, WE APPRECIATE THAT !!

Bob Ritchie

They retrieved the memory and got my laptop up and running smoothly again

A while back, I saw the company ad in the Chamber Newsletter and noted this new computer repair shop in town. So, when I needed help, I turned to Al and the folks at Click… Read more “They retrieved the memory and got my laptop up and running smoothly again”

Michael H.

Very responsive and seem to care about taking care of my problems

I just wanted you to know that I really like the staff at Click IT. They actually communicate with me – even making eye contact! – and are very responsive and seem to care about… Read more “Very responsive and seem to care about taking care of my problems”

Kathy L.

Excellent, Knowledgeable

Found Click IT by chance driving by offices on Main St, Chagrin Falls. Christopher understood quickly what I needed done; Set up new MacBook and scanner/printer, diagnosed Desktop Mac (old) and transferred all data to… Read more “Excellent, Knowledgeable”

Kristin P. Demetriou

A good group of highly skilled techs

A good group of highly skilled techs

Rob G.

Fantastic Web Site!

Al created a professional intuitive web site designed to capture potential clients faster, and gave us a more modern and effective marketing strategy.

John Mazur

Highly recommend. Quick response, knowledgeable, and willing to help.

Highly recommend. Quick response, knowledgeable, and willing to help.

Kevin M.

Very helpful

Al Harlow was very good at listening to what I was looking for and helping me get started with a WordPress webpage. He had a lot of good hints and tricks to use that really… Read more “Very helpful”

Debi Piccus

Amazing Website You Created!

I am grateful for the amazing website you created!

Robbie Grodin

We would definitely go back to them

Click IT did a great job fixing our computer, and they were very helpful explaining the issues. We would definitely go back to them with future computer needs. Thank you! Submitted at Thumbtack

Christen H.

Always Great Service

Always Great Service

Peggy Martines

Al was personable, funny, knowledgeable, and innovative in his approach to teaching us

Thanks for empowering us by sharing your expertise!

Kevin Drye

I’m sure I could not have gotten such quick turn-around from any other company

My daughter dropped her computer the night before she was leaving for college. I brought the computer in first thing the next morning. Within the day, the hard drive was replaced and the computer operating… Read more “I’m sure I could not have gotten such quick turn-around from any other company”

Gary M.

Great Service

One little click caused my computer to be hacked. A quick trip to Click IT solved all of my problems. The team at Click IT explained my problem to me, solved it, and installed a… Read more “Great Service”

Terrrence Rounds

I was just impressed at what a smooth system they have!

SO user friendly and very quick


We completely rely on Click IT

We completely rely on Click IT


Would definately use them again

Fixed it in a very timely manner

Very knowledgeable and really trouble shoot extremely well

My experience with Click it computer service business was a very good one. I have used their services in the past and was pleased as well. In the most recent case, I purchased a new… Read more “Very knowledgeable and really trouble shoot extremely well”

Sherry Ulrich

I sleep better knowing Click IT is there


They are personable

Pretty good value, because I’m an end user, and I’m really not too proficient

Carol F.

Al is client-centric and focuses on the success of his clients


Al is client-centric and focuses on the success of his clients.

Phil W. Eide

Company has always been responsive to issues and questions

Company has always been responsive to issues and questions

Bob C.

So professional and great customer service

My pc had a bug in it and wasn’t allowing me to access any of my normal websites. Being a small business owner that works from home, my computer is extremely important to my business… Read more “So professional and great customer service”

Tracy R.

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