Thank you so much for your help! I am grateful for the amazing website you created!

These guys are awesome. Quick response, knowledgeable, and willing to help. My wife’s PC locked up with scam email and panicked. Over the phone we walked through how to respond. Solved the issue. Another time we had to get a ton of data moved between PC and laptop, then hated laptop and had to go… Read more “Highly recommend. Quick response, knowledgeable, and willing to help.”

One little click caused my computer to be hacked. A quick trip to Click IT solved all of my problems. The team at Click IT explained my problem to me, solved it, and installed a program to prevent future mishaps. Both Click IT employees who worked with me were very professional and took time to… Read more “Great Service”

They started off mostly doing corporate stuff. Then they opened a shop for consumers. They opened a whole new place down the street from where they had been. One of the cool things about them is that they develop their own computer security system that doesn’t address viruses by putting in lists of bad viruses… Read more “They solved the problem”

I came onboard with ClickIT with a bit of a chip on my shoulder – coming from a hosting center that charged me 3x the normal rate, but also had security issues which caused my SSL certificate to be invalid, resulting is about 6 months of downtime -which can be fatal for a small business.… Read more “Renewed my faith in web hosting”

Thanks for getting us back up and operational so quickly !! We can’t take care of our customers if we can’t access the information locked in our computers. Fast & Professional, WE APPRECIATE THAT !!

Click IT did a great job fixing our computer, and they were very helpful explaining the issues. We would definitely go back to them with future computer needs. Thank you! Submitted at Thumbtack

Click IT helped me recover data on crashed hard drive and got me up and running again with new hard drive. Team was very responsive and provided high quality and timely service. Submitted at Thumbtack Data Recovery Service – January 24, 2018

My pc had a bug in it and wasn’t allowing me to access any of my normal websites. Being a small business owner that works from home, my computer is extremely important to my business day. I brought it to them in Chagrin Falls and was called 2 hours later that it was all set!… Read more “So professional and great customer service”

I want to thank you for your professional and prompt service which was provided today at our home. This is not the first time Click IT has provided service for our computers and it is so good so see that the service and technicians both remain excellent. Keep up the GREAT job. We wouldn’t think… Read more “Professional and Prompt Service”

Click IT’s payment system is awesome – SO user friendly and very quick…but really I was just impressed at what a smooth system they have!

Al Harlow was very good at listening to what I was looking for and helping me get started with a WordPress webpage. He had a lot of good hints and tricks to use that really helped me jump way ahead for setting up my webpage. He also helped me understand how to get my domain… Read more “Very helpful”

Found Click IT by chance driving by offices on Main St, Chagrin Falls. Christopher understood quickly what I needed done; Set up new MacBook and scanner/printer, diagnosed Desktop Mac (old) and transferred all data to new MacBook and also.. updated & installed needed software. Thanks to Click IT, I was up and running smoothly without… Read more “Excellent, Knowledgeable”

This repair service was very professional. For a first time customer, my experience was very pleasant. Issues were addressed and the problems appear to have been solved. Bottom line, I would try them again should one of our computers need servicing. Submitted at Thumbtack

It went fine. With regard to price, I don’t know because this is the first time I really ever had to use something like that. They monitor my system for $19.95 a month. For me, that is a pretty good value, because I’m an end user, and I’m really not too proficient at the details… Read more “They are personable”

Submitted at Thumbtack

My daughter dropped her computer the night before she was leaving for college. I brought the computer in first thing the next morning. Within the day, the hard drive was replaced and the computer operating system was restored. I’m sure I could not have gotten such quick turn-around from any other company. My daughter left… Read more “I’m sure I could not have gotten such quick turn-around from any other company”

Brought a computer in for a data transfer.  They were able to do it while I waited. A good group of highly skilled techs who really know their stuff. I would highly recommend Click IT to anyone.

The service was very good. The guys  were very perfessional, polite and explained everything. I was very pleased. I had been told by another company that the computer was done. It was not that old and so I took it there for a second opinion. They diagnosed the problem and fixed it in a very… Read more “Diagnosed the problem and fixed it in a very timely manner”

Computer repair that was exceptionally well done. I am very pleased! Listed as an “A” on Angie’s List

Creston is really a born teacher: VERY knowledgeable, very pleasant, well spoken, on time, completed all tasks and explained procedures to a novice with no eye rolling. Highly recommend for any and all computer work. Submitted at Thumbtack

Many Thanks – always great service.

A while back, I saw the company ad in the Chamber Newsletter and noted this new computer repair shop in town. So, when I needed help, I turned to Al and the folks at Click IT. It’s right in the Village with easy parking and fabulous service. The guys took the time to diagnose my… Read more “They retrieved the memory and got my laptop up and running smoothly again”

I dropped off the computers at their repair center in the Chagrin Falls Village. The guys were great and let me know upfront what to expect. They called the same day with the cost and the computers were ready to pick up the next day. I like working with local companies and would go back… Read more “Would go back to them in an instant”

That is greatly appreciated. You have always provided us with great service and support and we mention it frequently to customers and colleagues.

We completely rely on Click IT for backup and keeping our POS running!

Well.  All the lost data was recovered. Description of work: Rebuild a hard drive, and install an OS. Listed as an “A” on Angie’s List

Al was a great host. I took away a lot of new marketing skills that I didn’t have before. Al was personable, funny, knowledgeable, and innovative in his approach to teaching us. I plan on implementing these new marketing tools to help my company drum up some new clients and candidates through advertising, linking strategies,… Read more “Al was personable, funny, knowledgeable, and innovative in his approach to teaching us”

My experience with Click it computer service business was a very good one. I have used their services in the past and was pleased as well. In the most recent case, I purchased a new laptop from them which in the short time I have had it, I’m quite happy. The staff are very knowledgeable… Read more “Very knowledgeable and really trouble shoot extremely well”

I wanted to take a moment of your time to express my pleasure in the products and service I received from Christopher and Trayvon in the purchase of my new Lenovo laptop and HP printer. As always, my experiences with Click-IT have been and continue to be beyond my expectations. Please pass my thanks on… Read more “Keep up the GREAT work”

“I worked with Al H. at ClickIT to build our website and beyond! Al is client-centric and focuses on the success of his clients. Al’s entrepreneurial bent adds a valuable focus to their services.” Submitted on Alignable Dec 07, 2017

We have used services from them for several years. They have been able to “resurrect” several of our computers. Their managed anti-virus program has saved us from numerous Internet attacks. This is the best program for computer safety. These are really great guys to work with and their services are very reasonable.

Al created a professional intuitive web site designed to capture potential clients faster, and gave us a more modern and effective marketing strategy.

I have used Click IT twice over the years for hardware issues, once was last week. My son’s 4 in 1 had a broken hinge and I took it into Click. First, they were completely honest with me and didn’t try to sell me anything I didn’t need. I work in IT, but they had… Read more “Saved me a lot of money and fixed everything correctly”

I have used this business’ IT services for two plus years for: computer repair, eMail hosting, document management, and, other web services. Company has always been responsive to issues and questions, met or exceeded all service standards, and, has reasonable fees with multiple add on value.

I just wanted you to know that I really like the staff at Click IT. They actually communicate with me – even making eye contact! – and are very responsive and seem to care about taking care of my problems. That’s a great combination!

They went out of their way to do a great job.  I was very happy with them.  They spent more time to make sure everything was good on my computer.  They ended up having to do some follow up on a separate occasion.  They did that for free.  I was still having a problem and… Read more “I was very happy with them”

Christopher was very knowledgable and helpful. I had done my homework and selected a few computers that I thought would be good. He knew them and some of the service issues those brands had been having and steered me to another better one within my budget. He set everything up and even upgraded me to… Read more “Very knowledgable and helpful”

The service was very good. The guys  were very perfessional, polite and explained everything. I was very pleased. I had been told by another company that the computer was done. It was not that old and so I took it there for a second opinion. They diagnosed the problem and fixed it in a very… Read more “Would definately use them again”